Contact

Contact Us

One route, 24/7, Urdu and English. Every button on this site opens the same dealer chat. Below is what to include for each type of request so it is handled in one reply, plus realistic response times.

  • 24/7
  • WhatsApp + Email
  • Urdu · English
  • Reply in minutes

Published 2 Sep 2026 · Updated 22 Oct 2026 · Written by the BetPro ID Dealer support team · 18+

Direct answer

How do you contact BetPro ID Dealer?

Quick answer

Tap any “Get BetPro ID” or “Message” button on this site and open WhatsApp. For anything that is not urgent, or if you prefer a written record outside chat, email support@betproiddealer.com. Support runs 24/7, including match nights, Eid and public holidays. The direct number is +92 337 3812790, shown in the header and footer of every page. We never initiate contact from new numbers.

  • ChatWhatsApp via any button
  • Emailsupport@betproiddealer.com
  • Hours24/7
  • LanguagesUrdu, English
  • Typical replyUnder 5 minutes

Faster help

What to include in your message

By request type
New Client ID Name, preferred ID name (plus a backup), WhatsApp number
Master / Admin enquiry Your existing username if any, expected number of players, cities
Deposit confirmation Amount, method, transaction ID, your username
Withdrawal request Amount, method, account number and account title
Login problem Username, web or app, network type, exact error or cropped screenshot, when it last worked
Password reset Username, message from your registered number, approximate account creation date
Account status review Username, status shown, when noticed, honest context (second ID, VPN, reversed payment)
App help Android version, symptom, whether the website works
Report a fake number or link Cropped screenshot of the message and the number or domain
Complaint Use the complaints page so it reaches a second reviewer
Never include

Passwords, OTPs, wallet or bank PINs, full card details, uncropped screenshots showing balances, or CNIC images. We do not need them and will not ask.

Expectations

Response and resolution times

RequestFirst replyResolution
New ID Minutes 3–5 minutes
Deposit credit Minutes 5–15 minutes
Withdrawal Minutes 15 minutes to 24 hours
Login help Minutes Usually same conversation
Password reset Minutes Under 10 minutes from the registered number
Inactive → active Minutes Minutes after deposit
Suspension review Same day Same day to a few days
Master / Admin terms Same day Terms in writing; panel within a day of agreement
Email Within 24 hours Depends on request

Big Pakistan match evenings and the first days of PSL are our busiest hours; replies can take a little longer, but deposits and withdrawals keep moving. If something is urgent, say so in the first line.

Channels

WhatsApp or email?

WhatsApp

Default for everything: new IDs, deposits, withdrawals, login help. Your registered WhatsApp number is also your identity for password resets, so keep account matters here. If WhatsApp is restricted on your network, call the number in the header or email us.

Email

For non-urgent matters, written records, or complaints follow-up. support@betproiddealer.com. Reply within 24 hours.

If you have not used us before and want to understand the whole process before messaging, the how it works page covers it in eight steps. If you are unhappy with how something was handled, go straight to complaints ; it is reviewed by a different person.

Direct answers

Contact questions

What is the BetPro ID Dealer WhatsApp number?

Reach it through any button on this site. When the number is published it appears in the header and footer. We do not post it in groups to prevent impersonation.

Is support really 24/7?

Yes, including match nights, Eid and public holidays. Bank-transfer payouts still depend on banking hours; wallet payouts do not.

Do you support Urdu?

Yes. Write in Urdu, Roman Urdu or English.

Can I visit an office?

No. The service runs entirely online, which is also why we never ask you to meet anyone or hand cash to anyone.

Someone messaged me claiming to be you. How do I check?

Ask in a chat opened from this site. We confirm or deny. We never start conversations from new numbers.

How quickly do you reply?

Usually within a few minutes in chat; within 24 hours by email.

Open the chat

Open WhatsApp, send your details, get a reply in minutes.

18+ · No CNIC for a Client ID · We never ask for OTPs
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