Play safely

Responsible Gambling

Betting should be entertainment paid for with money you have already decided to spend, not a plan to earn, recover or fix anything. This page gives practical limits, the warning signs that matter, how to pause or close your account with us, and where to get help in Pakistan.

  • 18+ only
  • Set a limit before you start
  • Pause or close any time
  • Help resources

Published 3 Sep 2026 · Updated 3 Oct 2026 · Written by the BetPro ID Dealer support team · 18+

In short

Responsible gambling in one paragraph

Quick answer

Decide a weekly amount you can lose without it affecting rent, food, family or debt, and never exceed it. Never bet with borrowed money or money meant for something else. Do not chase losses; a losing week is information, not an invitation. Take breaks, especially during tournaments. If betting has started to feel like a need rather than a choice, tell us and we will pause or close your account the same day, with your balance withdrawn first.

Practical

Limits that actually work

A fixed weekly deposit amount

Decide it on a calm day, write it in your notes, and treat it as spent the moment you deposit. If you lose it, the week is over.

A time limit per session

Set a phone timer. Live betting is designed to keep you in; a timer is the simplest counter-design.

Fewer markets, understood well

Betting on everything is how balances disappear. One or two sports you genuinely follow.

Withdraw winnings the same day

Money left in the balance gets bet. Money in your Easypaisa does not.

No betting on credit, loans or committee money

Ever. This single rule prevents most of the serious harm we have seen.

A rule for bad nights

After two losing bets in a row, close the app for the night. Decide this before the match, not during it.

Warning signs

Signs that betting has stopped being entertainment

  • Betting to win back money you lost, or increasing stakes after losses
  • Hiding deposits or losses from family
  • Borrowing, selling things or delaying bills to deposit
  • Betting on sports you do not follow, just to have a bet on
  • Feeling restless or irritable when you cannot bet
  • Telling yourself the next deposit will fix the previous ones

Two or more of these is reason to pause, not to “be more careful”. Pausing costs nothing. Continuing usually does.

With us

How to pause, limit or close your account

Deposit limit Tell us a weekly or monthly maximum in your chat. We will decline deposits above it and will not raise it on the same day you ask; a cooling-off period of 7 days applies to any increase.
Time out Ask for a pause of 1 to 30 days. The account is frozen for that period and cannot be reopened early.
Self-exclusion Ask for closure for 6 or 12 months. We withdraw your balance to you first, close the ID, and will not create a new one for you during the period, even if asked.
Permanent closure Withdraw the balance, confirm, and the account is closed. We delete chat records on request after any open matters are settled.
Family request If a family member contacts us about a player, we cannot share account details without consent, but we will tell the player a concern was raised and offer the tools above.

Closure requests are honoured the same day. How closure works on the account side is covered under account status .

Support

Where to get help in Pakistan

Gambling-specific services in Pakistan are limited, but general mental health and addiction support is available and confidential. The Umang helpline (0311-7786264) offers free counselling. Public and private psychiatric departments, including those at major teaching hospitals in Karachi, Lahore, Islamabad and Peshawar, treat behavioural addiction. Internationally, Gamblers Anonymous runs online meetings that anyone can join. Talking to one trusted person is also a start, and it works more often than people expect.

Under 18?

You cannot hold a BetPro ID. If you have one, tell us; we will close it and return the balance to an adult account holder.

Want a limit or a pause?

One message. No questions asked, no pressure to come back.

18+ · No CNIC for a Client ID · We never ask for OTPs
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